Animal Hospital of Ennis PC at 2001 North Kaufman Street in Ennis, Texas

Customer Reviews about Animal Hospital of Ennis PC

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  We came to this vet for an emergency situation which is already stressful and every step of the process with them was additional stress. They didn't call us when our dog got out of surgery to give us an update or even the next day. We had to initiate the communication and still couldn't reach them for 2 days because they were closed (even their emergency line went to voicemail). They didn't give us a cone to prevent itching so we had to go to our regular vet the day after we got her back because she got stitches out, not their fault she did that. Our regular vet then pointed out she was on double the amount of pain medication than necessary which can damage her kidneys severely. They also pointed out that during surgery the dead tissue wasn't removed for stitches would continue to come out easily from the dead skin slipping off. To close off the wound she would have to be sedated a second time because staples would slip off from the dead tissue. They also had several technical difficulties in the payment process. We were over charged because they forgot to include our deposit in the final costs. They were nice enough to issue a refund, but it was a long process with computer errors galore. Overall, the experience could've been far worse. I'm thankful my pup is okay, but obvious mistakes were made that made this process longer and more stressful than it needed to be.
  August 09, 2017

  by Heather Brown

Opening hours Closed now

Today: 08:00 am — 05:30 pm

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About Animal Hospital of Ennis PC in Ennis